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New support ticket
Check ticket status
I want to transfer my ticket to a friend or family member...
I haven’t been sent or can’t find my e-ticket.
How do I reset my password?
How do I apply for a refund for an event (or return a free ticket)?
How do I access my account?
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How do I purchase a ticket?
I have a question about an event, how do I find the contact details of the organiser?
I purchased the wrong tickets, how do I change my tickets for the correct event?
How do I search for an event?
My event is sold out, can I join a waiting list?
How do I exchange my tickets to another date/time slot?
How do I view the tickets I have purchased?
How do I access an online event?
How do I find the contact details of an event organiser?
My CT Account
How do I sign in to my account?
How do I create an account?
How do I re-send my ticket wallet to my email?
How do I delete my account?
I didn't set a password for my account...
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Live Stream Events
Why is the live stream not playing?
How do I stream an event to my TV?
Where do I watch the replay of a live stream?
How do I watch a live stream event?
I arrived to the show late, can I rewind the show?
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