Account Help
To reset your password, please go to our homepage and click “Sign In” on the top right-hand corner. Click the panel “Yes, I do Have an accou...
Fri, 16 Apr, 2021 at 6:08 PM
How do I delete or download the data you hold on me? You can delete and download your data from the account settings area of your account. Sign i...
Thu, 4 May, 2023 at 3:50 PM
I deleted my account, and now I cannot access it… If you deleted it within the last 7 days, please sign in once, and then login twice to confirm reactiv...
Thu, 4 May, 2023 at 3:51 PM
How do I delete my account? You can delete and download your data from the account settings area of your account. Sign in to your CT account her...
Thu, 4 May, 2023 at 3:55 PM
I need to change my account name/date of birth on my account… You cannot change your name or date of birth on your account when logged in. If you woul...
Thu, 4 May, 2023 at 3:56 PM
If you have too many failed login attempts and are locked out of your account, please go to your inbox as you will receive an email to unlock your account. ...
Thu, 6 Jan, 2022 at 12:27 PM
How do I change my contact details on my CT account? To change your contact details on your Citizen Ticket account (i.e. an alternative email address, m...
Thu, 4 May, 2023 at 4:07 PM