Manage Booking
I want to transfer my ticket to a friend or family member… Please sign in to your Citizen Ticket account here. Navigate to your ticket wallet Purchase...
Wed, 13 Sep, 2023 at 12:31 PM
I haven’t been sent / can’t find my e-ticket / request ticket wallet On Hotmail and Outlook (& other older email domains) check 'Other' for ...
Wed, 13 Sep, 2023 at 12:28 PM
How do I apply for a refund for an event (or return a free ticket)? Note - If the event you're attending has been cancelled, please follow the instr...
Wed, 13 Sep, 2023 at 12:24 PM
How do I send a ticket as a gift to someone? Note: Not all event organisers activate the Transfer function. If it is active for your event you will see ...
Wed, 13 Sep, 2023 at 12:25 PM
I purchased the wrong tickets, how do I change my tickets for the correct event? If you have purchased the wrong ticket type or ticket for an event from...
Fri, 5 May, 2023 at 12:58 PM
How do I exchange my tickets to another date/time slot? Your tickets might be exchangeable to another date or timeslot (depending on the event organiser...
Thu, 17 Aug, 2023 at 12:44 PM
How do I add my events to my personal calendar? Please sign in to your Citizen Ticket account - https://www.citizenticket.co.uk/signin/ Click on yo...
Wed, 26 Jul, 2023 at 2:21 PM
Fringe By The Sea - How do I apply for a refund for an event (or return a free ticket)? Note - If the event you're attending has been cancelled, ...
Wed, 2 Aug, 2023 at 12:27 PM
Greenwich Market Grotto / Danson House - How do I exchange my tickets to another date/time slot? Please note that some organisers set a cut off period f...
Thu, 14 Sep, 2023 at 2:37 PM
N.B: Tickets can only be exchanged by the original purchaser. To exchange your ticket(s), please sign in to your Citizen Ticket account - https://www.cit...
Wed, 13 Nov, 2024 at 10:53 AM