My Tickets

FAQs for customers of Citizen Ticket

How do I exchange my tickets to another date/time slot?
Your tickets might be exchangeable to another date or timeslot (depending on the event organisers T&Cs). To exchange your ticket, please sign in to yo...
Thu, 6 Jan, 2022 at 12:01 PM
How do I view the tickets I have purchased?
To view the tickets you have purchased, please sign in to your account and go to My tickets > Ticket Wallet (click here for our guide on how to sign in)....
Tue, 22 Jun, 2021 at 2:44 PM
How do I access an online event?
To access an online event, sign in to your account here and go to your Ticket Wallet (in the “My tickets” Tab). Click the blue “Access Online Event” bu...
Thu, 6 Jan, 2022 at 12:05 PM
How do I find the contact details of an event organiser?
You can find the event organiser’s contact details by going to the event’s page from our main Citizen Ticket Events menu.  Click the organiser’s name and ...
Fri, 12 Feb, 2021 at 3:05 PM