Ticket Setup
Activate Ticket B when Ticket A sells out This feature allows you to activate a second ticket type when another type ticket sells out. You will be no...
Thu, 2 Mar, 2023 at 11:24 AM
To change ticket sales to end at your event’s start time, navigate to your event dashboard and click “Setup” > “Dates”. Under "Ticket...
Wed, 12 Jan, 2022 at 12:00 PM
Donations - How to add a Donations Option at checkout To avail of “Donations” at checkout, you must be on our Advanced Plan or Professional Plan. If t...
Fri, 7 Jul, 2023 at 10:46 AM
Ring Fencing - 'ring fence' ticket selections within the total allocation of an event date. This makes it a lot easier for organisers & event te...
Thu, 23 Jun, 2022 at 5:56 PM
How can I make a ticket type Mandatory? When activated, an organiser can set up a mandatory ticket that must be purchased in order to purchase othe...
Wed, 15 Mar, 2023 at 11:42 AM
How do I absorb Fees? Click on Finances from the menu options on the left side of your main dashboard Click "Plan & Fees" At ...
Thu, 16 Nov, 2023 at 4:52 PM
How do I activate the Transfer functionality? When activated, a customer can transfer their ticket to friends or family via their account. ...
Wed, 15 Mar, 2023 at 11:55 AM
How do I create a custom wallet button with a link for a third-party conference call? Click on the “Events” button on the left hand main panel. ...
Wed, 15 Mar, 2023 at 11:57 AM
How do I set up a pass? A “Pass” allows you to create a ticket that stays assigned to the customer's Citizen Ticket account. When a customer pu...
Wed, 15 Mar, 2023 at 11:58 AM
How do I stop all ticket sales for an event? Click on the “Dashboard” of your event that you want to temporarily stop ticket sales for. Use the t...
Wed, 15 Mar, 2023 at 12:00 PM