Ticket Setup
How to set up “Tentative Bookings” Scenario: A customer will book a date/slot but then their plans change and they cannot attend the slot they...
Fri, 15 Mar, 2024 at 11:25 AM
How to set up: “Exchange all tickets in a sale” Scenario: Your event has different ticket types which should all be exchanged if a customer is ne...
Fri, 8 Dec, 2023 at 4:08 PM
Tickets - How can automatic quantities handle family tickets? Click on the “Events” button on the left hand main panel. Click “Setup”. Clic...
Wed, 15 Mar, 2023 at 12:00 PM
Tickets - How can I create a ticket that allows customers to set their own price? Click on the “Events” button on the left-hand main panel. Select t...
Wed, 15 Mar, 2023 at 12:02 PM
Tickets - How do I activate/deactivate a ticket type for sale at a later date? Click “Tickets”. Click “Edit”. Click “Advanced Options”. ...
Wed, 15 Mar, 2023 at 12:03 PM
Tickets - How do I collect the delivery addresses of my ticket purchasers? If you need to collect the delivery addresses of your ticket purchasers ...
Wed, 15 Mar, 2023 at 12:04 PM
Tickets - How do I control the ticket ownership per person for my event? Click on the “Events” button on the left-hand main panel. Click th...
Wed, 15 Mar, 2023 at 12:05 PM
Tickets - How do I create a free ticket type? Within your event, click the "Tickets" tile. Click "Add Ticket Type" (or “Ed...
Wed, 15 Mar, 2023 at 12:06 PM
Tickets - How do I hide a ticket type? Click “Tickets”. Click “Edit” on the ticket type you wish to hide. Scroll down and click on “Adva...
Wed, 15 Mar, 2023 at 12:07 PM
Tickets - How do I set my refund policy? Important Note: Regardless of your refund policy, customers can still apply for a refund. As an organiser you...
Thu, 28 Sep, 2023 at 4:39 PM