How do I activate the Transfer functionality?


When activated, a customer can transfer their ticket to friends or family via their account.    


  1. Click on the “Events” button on the left hand panel.

  2. Select the Dashboard of the event you want to edit.

  3. Click “Tickets”.

  4. Click the pencil icon to “Edit” the ticket type you wish to activate Transfers on.

  5. Click Advanced Options.

  6. Under the heading BitTicket Blockchain, check the box:

    1. "Allow customers to transfer their tickets to friends & family".

  7. Click Save at the bottom to ensure the changes are made.


Note: If your event has a seating plan, the customer should not be able to transfer the tickets to someone else as the seats are specific to the original sale.