Ticket Setup
Activate Ticket B when Ticket A sells out This feature allows you to activate a second ticket type when another type ticket sells out. You will be no...
Thu, 2 Mar, 2023 at 11:24 AM
To change ticket sales to end at your event’s start time, navigate to your event dashboard and click “Setup” > “Dates”. Under "Ticket...
Wed, 12 Jan, 2022 at 12:00 PM
Donations - How to add a Donations Option at checkout To avail of “Donations” at checkout, you must be on our Advanced Plan or Professional Plan. If t...
Fri, 7 Jul, 2023 at 10:46 AM
Exchange Timeslot to a Tentative Booking Click on the event you want to activate exchanges on. Click “Setup”. Click “Dates”. Click on the...
Fri, 30 Jun, 2023 at 4:35 PM
Ring Fencing - 'ring fence' ticket selections within the total allocation of an event date. This makes it a lot easier for organisers & event te...
Thu, 23 Jun, 2022 at 5:56 PM
How can I make a ticket type Mandatory? When activated, an organiser can set up a mandatory ticket that must be purchased in order to purchase othe...
Wed, 15 Mar, 2023 at 11:42 AM
How do I absorb Fees? Click on Finances from the menu options on the left side of your main dashboard Click "Plan & Fees" At ...
Thu, 16 Nov, 2023 at 4:52 PM
How do I activate the Transfer functionality? When activated, a customer can transfer their ticket to friends or family via their account. ...
Wed, 15 Mar, 2023 at 11:55 AM
How do I create a custom wallet button with a link for a third-party conference call? Click on the “Events” button on the left hand main panel. ...
Wed, 15 Mar, 2023 at 11:57 AM
How do I set up a pass? A “Pass” allows you to create a ticket that stays assigned to the customer's Citizen Ticket account. When a customer pu...
Wed, 15 Mar, 2023 at 11:58 AM