Ring Fencing - 'ring fence' ticket selections within the total allocation of an event date. This makes it a lot easier for organisers & event teams to keep track of side-allocations, and keep tickets aside for specific purposes.
As an organiser you can "ring-fence" tickets that need to be put on hold for other intentions (such as prizes winners, accessibility area, corporate tickets etc) but are still part of the total allocation.
Create an Event
Example Below: Set the Automatic ticket quantities to be 10 ( example only)
Fill the ticket form in and make sure it uses the “manage ticket quantities automatically” function
Now create a new ticket and ring fence the quantity you want to set aside. In my example, I have 3 competition winners who will be in their own area.
Select “ring fence these tickets from other ticket sales”
To edit the Ring Fence quantity:
Click the pencil icon to edit the ticket type:
Click on Capacity
Tick the box “Ticket Sales count towards capacity”
Select “Ring Fence these tickets from other ticket sales”
Type your Ticket Quantity that you wish to be “ring-fenced”.
In the below example, I have ring fenced 3 tickets (for my 3 Competition Winners)
By setting this to 3, our other ‘Seat’ ticket can sell a maximum of 497. There will always be 3 ‘Competition’ tickets set aside, even if the ‘Seat’ tickets sell out.
Either your competition can claim their ring fenced ticket:
Via the website (1st screenshot below)
It is useful for it to be public (ie. non-hidden) when for example Wheelchair users need to buy one of the ring fenced tickets.
Organiser issuing via the Box Office:
Depending on the reason for your ring fenced ticket you might want to “Hide” the ring fenced ticket away from the public and only issue via the Box Office.
Note that ring fenced tickets are not hidden from public sale by default, this setting must be adjusted in ‘Edit ticket’ settings.
This screenshot shows the limit warning box when buying via the website because there were only 3 ring fenced tickets. We have already issued 1 out so 2 are left.
After issuing the 3 competition winners with their “ring fenced” tickets, my quantity should now look like this (Sold 3) and the website will appear as that particular ring fenced Competition Winner ticket being “Sold out”.
Using this example, the 3 sold tickets count towards the total capacity of 500 - so there are 497 ‘Seat’ tickets still available for sale.
Ring Fencing - 'ring fence' ticket selections within the total allocation of an event date. This makes it a lot easier for organisers & event teams to keep track of side-allocations, and keep tickets aside for specific purposes.
As an organiser you can "ring-fence" tickets that need to be put on hold for other intentions (such as prizes winners, accessibility area, corporate tickets etc) but are still part of the total allocation.
Create an Event
Example Below: Set the Automatic ticket quantities to be 10 ( example only)
Fill the ticket form in and make sure it uses the “manage ticket quantities automatically” function
Now create a new ticket and ring fence the quantity you want to set aside. In my example, I have 3 competition winners who will be in their own area.
Select “ring fence these tickets from other ticket sales”
To edit the Ring Fence quantity:
Click the pencil icon to edit the ticket type:
Click on Capacity
Tick the box “Ticket Sales count towards capacity”
Select “Ring Fence these tickets from other ticket sales”
Type your Ticket Quantity that you wish to be “ring-fenced”.
In the below example, I have ring fenced 3 tickets (for my 3 Competition Winners)
By setting this to 3, our other ‘Seat’ ticket can sell a maximum of 497. There will always be 3 ‘Competition’ tickets set aside, even if the ‘Seat’ tickets sell out.
Either your competition can claim their ring fenced ticket:
Via the website (1st screenshot below)
It is useful for it to be public (ie. non-hidden) when for example Wheelchair users need to buy one of the ring fenced tickets.
Organiser issuing via the Box Office:
Depending on the reason for your ring fenced ticket you might want to “Hide” the ring fenced ticket away from the public and only issue via the Box Office.
Note that ring fenced tickets are not hidden from public sale by default, this setting must be adjusted in ‘Edit ticket’ settings.
This screenshot shows the limit warning box when buying via the website because there were only 3 ring fenced tickets. We have already issued 1 out so 2 are left.
After issuing the 3 competition winners with their “ring fenced” tickets, my quantity should now look like this (Sold 3) and the website will appear as that particular ring fenced Competition Winner ticket being “Sold out”.
Using this example, the 3 sold tickets count towards the total capacity of 500 - so there are 497 ‘Seat’ tickets still available for sale.
