Tickets - What is "Ticket Grouping"?

“Ticket Grouping” is a way to organise and display multiple ticket types in an easy-to-read manner on the ticket widget for ticket buyers.

  1. To add a ticket group for particular ticket types, from within your event, click on the "tickets" tile.

  2. Click “Ticket grouping” at the top right corner.

  3. Add your “Group Title” and click "Create Group" to confirm. If you want the ticket group to be collapsed when displaying in the ticket widget on your event’s page, select the checkbox “Show as collapsed as default”.

  4. To add another ticket group, repeat the same steps.

Note: You can see what ticket groups are collapsed by the tick or cross icon. If you wish to change this, click  “Toggle”. If not, click “Back to Tickets” to sort your ticket types into the correct ticket group. 

  1. Choose the group you wish to sort each ticket type into by clicking the “...” and select the desired option from the dropdown box. 

  2. Once you have selected each ticket type’s ticket group, click “Save groups”.  

Your event’s ticket widget will display your ticket types into the ticket group you have sorted them into. If you have set your ticket group to show as collapsed, it can be opened by customers when they click “View”.