To issue a complimentary ticket, navigate from your event dashboard to Income & Sales > Box Office.

  • Select the issue ticket icon and enter the full name and email address of the recipient of the ticket/s. Then choose the ticket type and amount you wish to issue. 

      • Select the payment method “Complimentary” and click “Issue Ticket”. 

  • Top tip - to view your what tickets are complimentary, go to Income & Sales > Sale & Revenue The present symbol “” under the comp column shows a ticket has been issued as complimentary. 
  • The customer will receive the ticket via an email from Citizen Ticket.