To email your attendees, navigate from your event dashboard to Marketing >  Email & Newsletters (or Email Centre).




  • Create an “Audience”
    • In the Email Centre, click “Audience” to create a new dynamic list of attendees based on the following filters;
      • Event Genre
      • Town / City
      • Postcode
      • Event
      • Event Date
      • Ticket Type
      • Ticket Purchased

  • Note - Subscribers are potential customers & ticket purchasers who have signed up for marketing emails. 





  • Once you have selected the correct filters, click “Save Audience”. If you wish to save and start creating your email click “Save and create email”.



  • By default, an audience is made when an event is created using the filters “Event Date” and “Ticket Purchased".



  • Create an Email
    • To create an email select “Create Email” from the email centre and choose from the following email templates;
      • Basic 
      • Hero 
      • Columns 
      • None




  • Basic Template:



  • Hero Template:



  • Columns Template:



  • None:




  • To edit the text block, hover over it and select from the following options;
    • Move - reorder the order of the text block in the email 
    • Edit - editing the text in the block and tags 
    • Add block - add a picture, new paragraph, heading, divider, button, spacer
    • Column-ise - add a new column with a picture or new text 



  • If you need to add a block click “+ Add Block” and select out of the following,
    • Image
    • Paragraph
    • Heading
    • Divider
    • Button
    • Spacer



  • Then select the email purpose (Marketing or Important Information) and add your subject line, reply to address and schedule send date and time of the email.



  • To preview the email, click “Send Preview”, and view in your organiser master email address.


  • To finalise your email for sending, select the checkbox “Activate to send” and select your audience under “Audience”. 




  • Click ”” and view all scheduled emails in the “Outbox” tab on the main Email Centre page. 



  • Once sent the email will appear on the “Sent” tab, where you can view the sent date and amount of people the email has reached. 
  • Click on the pencil icon to edit your email.








  • If you want to save your email as a draft, do not select the “Activate tickets” checkbox and then click “Save”. All draft emails can be viewed in the “Drafts” tab on the main Email Centre page.