Additional Tips
To exchange a customer’s tickets to a different time slot, firstly make sure your event has the “Timeslots exchangeable” checkbox selected in “Timeslots” (c...
Fri, 14 Jan, 2022 at 3:23 PM
To stream a third-party conference call (e.g. Zoom, Google Meet) to your live stream event, your live stream software should have a setting to enable window...
Fri, 14 Jan, 2022 at 4:37 PM
Your live stream broadcast settings When live-streaming it is important that you broadcast with settings that match your internet upload speed from th...
Thu, 11 Mar, 2021 at 9:51 AM
Our service platform can offer you Pricing Plans, intended to suit the bespoke needs of your event or business. Here’s a quick overview of our plans to...
Wed, 3 Mar, 2021 at 4:30 PM
View the fine print of your event on this tab, displaying the following details; Organiser Name Event Event Date Booking Fee Charges Exclusivity ...
Wed, 3 Mar, 2021 at 4:40 PM
To share the number of tickets for trees you have contributed with your events, click “Yes, turn on” and then click the social button you wish to share our ...
Wed, 3 Mar, 2021 at 4:41 PM
Multi-event tools allow you to manage multiple events on your organiser dashboard. Navigate to your organiser dashboard and click the title "Multi...
Thu, 29 Apr, 2021 at 4:37 PM
To return and/or refund a ticket for a customer, please navigate to your organiser dashboard and click “Customer Lookup” at the top of the page. ...
Fri, 14 Jan, 2022 at 3:33 PM