Admin
FAQs on Admin for event organisers
To email your attendees, navigate from your event dashboard to Marketing > Email & Newsletters (or Email Centre). Create an “Audience...
Wed, 3 Mar, 2021 at 5:03 PM
To embed a widget that allows customers to buy tickets from Citizen Ticket on your event website, navigate from your event dashboard to Admin > Embed wid...
Wed, 3 Mar, 2021 at 5:07 PM
To grant access to your event team, please ask them to create a Citizen Ticket account. Then navigate from your event dashboard to Admin > Event Adm...
Thu, 13 Jan, 2022 at 12:58 PM
To save time duplicate your event settings but for a similar event, navigate from your event dashboard to Admin > Duplicate Event. ...
Wed, 29 Apr, 2020 at 10:55 AM
With "Super Trolley" you can allow customers to purchase tickets for "add ons" while checking out their main event tickets as well. ...
Wed, 3 Mar, 2021 at 5:27 PM
How do I set up a “Send After Sale” email? Send after sale emails are sent to the customer when they buy a ticket. You can use this email to provide...
Thu, 13 Jan, 2022 at 12:36 PM
How do I update my organiser details (name, email address, bank account)? Long description Sign into your account and on the left hand sid...
Thu, 13 Jan, 2022 at 12:26 PM
How do I approve or deny refund requests? Long description To approve or deny refund requests, navigate to your organiser dashboard and cl...
Thu, 13 Jan, 2022 at 12:24 PM
Organisers can use pagination (pages), sorting, and archiving for older newsletters. Select the email you want to archive, then click the blu...
Tue, 10 Aug, 2021 at 7:45 PM
How do I pin certain events? Short description You can use the little pin icon on your dashboard to pin your favourite events at the top. ...
Thu, 13 Jan, 2022 at 11:23 AM