Setup
FAQs for setting up an event
If you wish to hide an event from public view or from the Citizen Ticket events page, navigate from your event dashboard to Setup > Title & Descripti...
Fri, 19 Feb, 2021 at 4:10 PM
To set up an online event, go to your event dashboard and click Setup > Location. Under "Add new" please select Online (exte...
Fri, 19 Feb, 2021 at 5:19 PM
To create a live stream event location, go to “Setup” > “Location”. Click the “Livestream” option under “Add new”. Select the Venu...
Thu, 27 Aug, 2020 at 10:57 AM
If you do not have a location for your event, you can still set up your event without a location. Navigate to your event dashboard and click “Setup” >...
Thu, 23 Jul, 2020 at 12:22 PM
A hybrid event combines our standard event ticketing system and our live stream functionality, so you can sell tickets to your venue and virtual offering si...
Mon, 22 Feb, 2021 at 5:07 PM
If you need to delete a venue, navigate to your event dashboard and click “Setup” > “Location”. Click “Edit” on the venue you wish to delete...
Tue, 2 Mar, 2021 at 3:47 PM
To create multiple sessions/time slots for your event... Navigate from your organiser dashboard to Setup > Dates > Add Date. Choo...
Tue, 23 Feb, 2021 at 5:16 PM
This feature is available to clients on the Advanced & Professional pricing plans. To upgrade your plan, please click here. If you have a large numb...
Tue, 2 Mar, 2021 at 4:00 PM
To change the date of your event (postpone), navigate from your event dashboard to Setup > Dates and click Edit next to your event details. Then ch...
Tue, 2 Mar, 2021 at 4:02 PM
Use “Timeslots“ to carry multiple actions for your time slot event (i.e. turn on timeslot view for your buy widget, ticket timeslot exchange and control of ...
Tue, 2 Mar, 2021 at 4:18 PM